TRS Program Quality Improvement

Texas Rising Star provides professional development resources and mentoring to sustain and improve the quality of early childhood environments at TRS certified programs. TRS certified providers may have access to three types of assistance: technical assistance (TA) plans, Service Improvement Agreements (SIAs), and probationary assistance. A summary of these three types can be found below. Please note that non-TRS certified providers may also access technical assistance resources to help them prepare for certification.

Technical Assistance Plan

WHY? TA plans are initially generated from scores on TRS measures at the initial certification assessment to provide a roadmap for continued quality improvement

HOW? Technical assistance is targeted toward TRS measures the mentor/ provider feel will help the provider maintain or improve their star level rating

HOW LONG? TA plans are voluntary, ongoing, and continually updated by mentor recommendations and provider goals

RESULT? TA plans may result in a Star Level Evaluation Assessment, a full provider assessment that may be requested if the provider and mentor feel a new star level rating is earned.

Service Improvement Agreement (SIA)

WHY? SIAs go into effect if deficiencies are found in TRS categories at the annual monitoring visit. SIAs give providers an opportunity to correct TRS deficiencies before potentially losing a star level of TRS certification at the next recertification assessment.

HOW? Technical assistance is targeted to the TRS deficiencies that led to the SIA.

HOW LONG? 6 months

RESULT? A category assessment will be conducted on the TRS categories found deficient to determine the new star level. Note: The SIA, with a TA plan, is mandatory. Using TRS resources for technical assistance is not mandatory, but strongly encouraged; however, providers may choose to use external resources to correct TRS deficiencies.

TRS Probation

WHY? TRS providers are placed on probation when 10-14 total CCL deficiencies are cited within a 12-month period

HOW? Technical assistance is available to the TRS provider to address CCL deficiencies, but is not mandatory

HOW LONG? 6 months

RESULT? If the provider is recited for the same deficiencies while on probation, the provider loses a star level (2-star loses certification). Provider is eligible for reinstatement to former star level at the end of a 6-month period if deficiencies are not re-cited. Note: If any new deficiencies are cited while on probation, a second 6-month probationary period for that deficiency begins.


Technical Assistance Plan

For TRS Certified Providers

Technical assistance (TA) plans are designed to assist providers in increasing the quality of their early childhood programming with the goal of maintaining or increasing their TRS star level rating. A TA plan contains improvement goals for a targeted number of TRS measures, as well as resources to help reach those improvement goals including professional development coursework and an on-site TRS mentor. Technical assistance plans for TRS providers are automatically generated after the first full assessment and can be further refined at annual visits and as the provider begins to work with the mentor. Participation in a TA plan is voluntary but encouraged.

The set of professional development resources available to TRS providers represents more than 100 hours of online learning, featuring extensive video-based demonstrations of effective instructional practices for responsive interaction, language and literacy, mathematics, and science. TA plans will assign TRS providers/teachers specific courses depending on their quality improvement needs.

Mentors will be assigned to work with directors and teachers in all TRS measures, both points-based and required. The amount of time a mentor can be on-site at the center will vary depending on the resources of each local workforce Board.

For Non-TRS Certified Providers

Providers who are not yet eligible for TRS or who may not be ready to apply can still participate in technical assistance. Some professional development resources are available through the Texas Rising Star website. Additionally, some mentoring services may be provided prior to TRS certification, depending on local Board resources. Contact your local Board for more information.

Service Improvement Agreement (SIA)

Texas Rising Star assessors conduct unannounced, annual monitoring visits to ensure TRS certified providers are in compliance with their current star level rating. If an assessor finds deficiencies in TRS measures during these visits, a Service Improvement Agreement (SIA) may go into effect. SIAs are 6-month mandatory agreements designed to assist the TRS providers in maintaining their current star level rating. Technical assistance through the SIA will focus on the TRS measures where deficiencies were found during a monitoring that would result in an overall lower star level for the facility during an assessment.

The TRS certified provider retains its star level rating while on the SIA. After the 6-month SIA, an assessment of the categories originally observed as deficient will be conducted. If deficiencies persist, a new star level will be determined, based on the observations at the end of the SIA.

TRS Probation

A TRS certified provider will be put on TRS probation when 10 – 14 total CCL deficiencies are cited within a 12-month period (15 or more deficiencies results in a loss of TRS certification. See rule §809.132). During this probationary period, the provider may request technical assistance from TRS mentors to address the licensing issues, as appropriate.

If the TRS provider is recited for the same deficiencies while on probation, the provider will lose a star level (2-star loses certification). The provider is eligible for reinstatement to former star level at the end of a 6-month period if deficiencies are not re-cited. If any new deficiencies are cited while on probation, a second 6-month probationary period for that deficiency begins. If any new deficiencies are cited during this second probationary period, the provider will lose TRS certification. Providers losing TRS certification due to licensing deficiencies will not be eligible to reapply for certification sooner than 12 months following the loss of certification.

CLI Engage Resources for TRS Providers

The Texas Workforce Commission has partnered with the Children’s Learning Institute at the University of Texas Health Science Center at Houston to provide a streamlined, technology-based program and technical assistance tracking system. The TRS tools are hosted on an online platform known as CLI Engage. TRS assessors will use this system to capture scores on all TRS measures after on-site assessments. TRS mentors will use the tool to generate technical assistance plans.

Additionally, CLI Engage hosts the professional development courses, child progress monitoring tools, and supplementary activities that are available to all Texas Rising Star providers. Providers can track completion of their teacher’s professional development in language and literacy instruction; science, technology, and engineering instruction; classroom management; and more. Teachers will have access to over 300 supplemental lessons across several key learning domains. Finally—brief, playful child assessments provide real data to target instruction and monitor student progress over time. Learn more about CLI Engage at